The hotel was perfect and fairly clean. The staff, especially the receptionist, were charming and wonderful.We really enjoyed our stay in the standard room with a park view.The location was marvellous, just minutes away from the Municipal Museum of Fine Arts.

The room was airy with an extremely comfy bed, and the provided breakfast was super! The hotel had a very central setting close to shops and restaurants. Good services were available. Super-friendly and amazingly nice personnel were ready to help with any request.

The restaurant has a 3* buffet that lacks nothing ... it has its fruit, its cold cuts, its coffees, jams, typical food, its typical pastries and its bread ... it did not lack, to my taste, anything. Great and cordial treatment. Theme rooms phenomenal, excellent treatment, change the tullas every day and put articles of the bathroom every day. The beds are big, the views to the street and you do not hear any noise at night, you have your tv and they give you wifi for the room. In front of the hotel there is a churreria and a pastry shop which are all very good. The hotel is located inside a shopping centre and next to it there is a children's benetton and downstairs for women and men. The hotel is very well located, within walking distance of many restaurants and fashionable shops. Cleanliness is a must. Tenerife is very clean and friendly and always smiling.

I have no complaints about anything...

The hotel's staff was very pleasant and exceptionally nice, always ready to help with any request. The room was spotless and came at a great price, featuring a balcony overlooking the park and fast internet.- The overall experience was very nice.

It's a cheap hotel in the middle of everything in Santa Cruz and it's all you need if you are not looking for luxury: very clean, air conditioning, tv. I was very satisfied and i will choose againg this hotel if i will go back.

The elevators were very old

Cleen room, meny bath devices

Stuffy in the room

This place was a relaxing base for 2 nights with charming and wonderful staff, especially the receptionist, and it's in a marvelous location for visiting cafés and bars nearby.

Hotel is clean and staff is friendly. Location is excellent as it is in the heart of Santa Cruz.

The rooms were quite noisy from the surrounding rooms and the corridors.

Well, it was a LOVELY stay on vacation. The continental breakfast was super and had something for everyone.

I would consider staying here again. It was an exceptionally comfortable place. - the room was absolutely perfect with a big size. - Welcoming staff, especially the receptionist.

Hotel staff friendly and efficient. Rooms clean and breakfasts very good.

TV in room could have had a station or two in English as for instance: One or more of the National Geographic channels or the History channel or the Explorer channel.

Very quiet and the location was brilliant for us.

When we arrived on the Friday we were informed that the the air conditioning unit had broken down in our room and would not be fixed until the Monday, the day we were leaving.

The rooms were newly remodeled and great-sized. The restaurant had a fantastic choice, and I tried delicious dishes.- I really enjoyed the nice design of the hotel.- The location right next to the Municipal Museum of Fine Arts was magnificent.- There were main shopping streets around the hotel.- It was an excellent place for Christmas.

The hotel staff was very friendly and helpful, the room very clean and comfortable.

When we arrived the air conditioner was broken so it made the stay a little un comfortable